Disability and Diversity Management: nodi critici e prospettive formative

The issue of work inclusion of people with disabilities pertains to economic-social, legislative and educational-pedagogical aspects. In relation to the recent Istat data (2019) on the active participation of people with disabilities in the world of work, it is increasingly necessary to identify work inclusion paths designed by effective territorial networks of public and private actors.In particular, the contribution aims to investigate the training aspects of the Disability Manager’s professional figure, highlighting the importance of the pedagogical contribution in order to raise awareness and promote an inclusive culture within the company contexts for the development of each person’s capabilities (Sen, 2004) and support the self-determination process (Giaconi, 2015; Cottini, 2016). The Disability Manager, in fact, is identified as the first support contact forthe worker with disabilities, both during access to employment and for the performance of his/her duties or for any possible conflict or inconvenience situation. Its task is also to develop operational proposals that facilitate the inclusive process in the business context in addition to the reasonable adaptation of work-stations, tools and workplaces.In order to make the work experience a self-empowerment process (Caldin, Scollo, 2018), as well as a possibility of expression of citizenship rights and social duty, special pedagogy is the science par excellence capable of promoting and support the training of company specialists who guarantee the welfare conditions of workers with disabilities.